How AI democratises customer support
Discover how AI is transforming customer support, empowering businesses of all sizes to deliver personalized, high-quality service. Learn how AI-powered tools, such as large language models (LLMs), are leveling the playing field for SMEs and revolutionizing customer interactions with scalable, efficient, and tailored responses. Dive deeper into the potential of AI to enhance customer satisfaction and loyalty in our latest article.
AI is transforming customer support, enabling SMEs to deliver personalised, high-quality service previously reserved for large corporations, and enhancing support across all business sizes, writes Paul Verhaar, Practice Lead Data Science & AI at Sopra Steria Netherlands.
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How LLMs are unlocking new markets for business, but not alone
Discover how large language models (LLMs) are unlocking new markets for businesses by providing fast, cost-effective solutions. However, AI alone can miss critical cultural nuances. The true potential lies in combining AI's speed with human insight to create meaningful connections across borders. Learn how this AI-human collaboration is the key to scaling globally without losing the local touch.
DUURZAME LOGISTIEK
De visienota Goederenvervoer zet de Vlaamse ambities voor de verduurzaming van logistiek uit. Het hoofddoel is om een bereikbare regio te blijven en een veilig transportsysteem uit te bouwen, met een zo klein mogelijke impact op milieu en klimaat. Daarbij is het cruciaal dat we evolueren naar milieuvriendelijkere en energie-efficiëntere modi. We doen daarvoor een beroep op onze eigen kennis en ervaring, maar we verwelkomen ook internationale expertise.
The Next Normal: Driving Mobility Futures
Let’s take a moment and travel back to the year 1997. “Titanic” premiered in the US, Princess Diana and Mother Teresa died, and we were listening to the first MP3s while feeding our Tamagotchies. And not to forget: BWT started researching and investing in the H2 economy.